Five years on, IA may still be an unfamiliar term for many, but it is a booming field bustling with conferences, books and rather desperate recruitment consultants struggling to fill a myriad of vacancies.

Agile software development [1] has become fairly popular in the last few years, leaving many UX professionals wondering how user-centered design (UCD) can fit into an extremely fast-paced development process that uses little documentation.

folksonomies have excited us because of what they say. They are symbols. But of what?

RSS, tagging, drag-and-drop, slide transitions, and many other new paradigms are unfamiliar to web audiences, who have been trained for years that the web has severely limited capabilities compared with the desktop.

The Bottom Line of Experience Design: Q&A with Nathan Shedrof one of the pioneers in experience design, an approach that encompasses multiple senses, usually in a physical environment.

In today’s networked world of digital information, classification has become very important. One gathers, collects, and shares resources, making the organization of databases and websites crucial. Items that are different or strange can become a barrier t

the point of metadata is to help people find what they’re looking for. Labeling and search systems rely on a certain measure of consistency to work properly.