Media guru Clay Shirky responds to criticisms in Evgeny Morozov’s December cover story on why dictators benefit from the web. Despite pitfalls, he says, the internet remains a positive force for democracy

…A third threat comes from the new media moguls, the cloud capitalists: Facebook, Apple, Google, Salesforce, Twitter, who will seek to make money by creating and managing clouds for us.

Presentation given at the reboot 11 "Action" in Copenhagen on persuasive web design

think about the user experience you’re offering stakeholders. Could you design a better one that helps them do their jobs more easily, and participate in UX projects more constructively. I’m not advocating a huge meta-design effort. But applying some of your experience design expertise in a fairly quick and dirty way seems to make sense. Here are some tactics to consider…